By: Luz Garcia
With the busy lifestyle that America has adopted, eating in
restaurants has become more common. The National Restaurant Association, stated
that this year the industry projection sales amounted to $580 billion dollars,
compared to only $42 billion back in 1970. Although it is convenient when in a rush, it’s not always
the best choice for your health. Unfortunately when you eat food prepared
elsewhere other than in your own home, you lose the certainty that the meal has
been prepared in a clean area, in adequate conditions. Although most of us hope
that that is the case, it isn’t always so.
Fortunately, there are ways to
check if your favorite restaurant complies with the requirements posed by the
departments of health and the food and drug administration. Under the Freedom of Information Act, one can easily request copies of their health inspections
and other useful public records. Such documents were requested for a very
popular restaurant located in the heart of the Pilsen neighborhood. The
findings were surprising.
Emeterio Gurierrez established
Nuevo Leon Restaurant on March 15, 1962. The establishment has since been visited by hundreds
of families, fanatics of their Mexican style breakfast and dinner dishes, like
the “Machado con Huevo,” a breakfast dish that incorporates seasoned shredded
steak scrambled with egg. Although the restaurant has positive reviews,
“Every time I go to Pilsen, Nuevo Leon is always a must restaurant to go to.
The place has a really authentic feel…” wrote Suran Y. from Champaign Illinois
on Yelp, a web-site especially made for reviews. There are also reviews
like the one posted by Chicago local, Christine F. “Cockroaches. That sums up my experience at Nuevo Leon.” And
according to what was acquired from the documents, those pests are one of Nuevo
Leon’s biggest issues.
According to the most recent health
inspection on September 22, 2010, provided by the Chicago Department of Public
Health, Nuevo Leon has had a number of compliance, food maintenance, and food
protection violations. However, the insect and rodent control violations seem
to be the most serious. This is a reoccurring issue for Nuevo Leon. Citations
due to the same problems can be found in inspection reports that date back to
October of 2008. Pest control concerns have caused the restaurant to fail many
inspections and to only pass some conditionally.
The most recent complaint from the
last inspection in September states the following; “Infested with roaches, at
this time I observed twelve live roaches on premises in food prep area. Also
observed twenty fruit flies in rear storage area. Instructed to work with pest control companies to control
problem. Citations issued at this time. Findings discussed with area
supervisor.” Needless to say, Nuevo Leon failed that inspection as well.
“Why hasn’t the place been shut
down?” Asked Anabel Ruiz, 20, a customer who visits Nuevo Leon a few times a
year. Although, the restaurant has failed many inspections due to this problem,
it would be unfair to say that it is because of negligence. One week later
after the September inspection, the place was re-inspected and showed to comply
with all the requirements. Nuevo
Leon was also instructed to seal opening in the walls and the ceiling that
posed threats of pest harborage, “we took care of that…they [inspectors] came
in four days after and they approved” said Daniel Gutierrez, who took over
ownership from his father, and as far as the pest control issues Gutierrez
declared, “We have pest control. They come every two weeks”. It’s worth mentioning that in 2008,
when pest control problems showed up during the inspections, the reports stated
that “Daniel enrolled in a food service sanitation class and food service
educational seminars…”
It is clear that Gutierrez is working to maintain his
establishment in compliance with the Health Department. So why do these issues
continue to exist? “You also have to look at the Streets and Sanitation Department.
They have to keep our alleys clean,” said Gutierrez. But according to
Gutierrez, the alleys are not his only problem. Unhappy customers also have an
effect, “The problem with businesses, any minor complaint that a customer has,
there’s a number and they call the Health Department. If they call, they
[inspectors] have to come and check, even if it is not true. I have a lot of
that, just to make things difficult for me,” he said. Not only that but he also
says that it is very difficult to pass inspections of this sort with a 100
percent. As claimed by Gutierrez any small thing, as small as a drip of water
from a faucet results in a violation.
The restaurant industry has been growing at a rapid rate
throughout the years, meaning more and more people are eating out everyday.
Allergies from cross contamination, food poisoning from poorly cleaned or
expired food, vermin, salmonella, norovirus, and pesticides are just a few of
the hazards that one exposes themselves to when deciding to eat in a public
restaurant. Even though restaurants are required to go through Health
Inspections about twice a year. It is never guaranteed that the place will be
clean in the time between the next inspection. That is where consumer
responsibility comes into play. As consumers, one should take initiative to
carefully review a place before dining in it, and keeping the visits to a minimum. The
only way to be sure that what you’re eating is safe, is when you prepare it
yourself. By opting for this approach, not only are you eating healthier meals
in the comfort of your own home but the expense becomes much less and you won’t
have to ask yourself, “to eat? or not to eat?”